Shipping policy
Last Updated: June 2026
Thank you for shopping with SANÁ – The Art of the Table.
Shipping Locations
We currently ship only within the United Kingdom.
Processing Times
Orders are typically processed and dispatched within 5 business days of receiving payment.
During peak periods, product launches, or public holidays, dispatch times may be longer.
Delivery Services
Orders are shipped using Royal Mail or another suitable delivery partner where necessary.
Delivery times are estimates only and are not guaranteed.
Shipping Charges
Shipping costs are calculated at checkout.
We offer free standard shipping on orders over £100.
Order Tracking
Where tracking information is available, it will be provided by email once your order has been dispatched.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery at info@sanacurates.com.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the damage
- Clear photographs of the damaged item(s)
- Photographs of the packaging where applicable
Upon review, we may offer:
- A replacement item (subject to availability)
- An exchange
- A full refund
Incorrect Delivery Information
Customers are responsible for ensuring delivery details are accurate at checkout.
We cannot be responsible for delays or losses resulting from incorrect address information provided by the customer.
Contact
For any shipping enquiries, please contact: